Handmade accessories for your best mate

CONTACT US AT FURMATE

Please get in contact with us if you have any questions, enquiries or just want to say hello!

Email us at hello@furmate.com.au

Send us a message on Facebook @furmate

Send us a message on Instagram @furmate_au

We do receive a lot of enquiries and try our best to respond within 24 hours. In busy periods, this may take a bit longer. We thank you for your Paw-tience!

SIZING:

The below sizing information applies to all handmade collars on our store, unless otherwise detailed:

Collar Size

Neck Size Range

Extra Small

 7-11" / 17cm – 28 cm

Small

10-15"/ 25cm – 35cm

Medium

12-19"/ 30cm – 48 cm

Large

15-24"/ 25cm – 61cm

Extra Large

17-29"/ 43cm – 73cm

 

Please note as our products are handmade, some sizes and styles may vary slightly.

Please let us know if you need help finding the perfect size or have a custom request. Contact us at hello@furmate.com.au

CLEANING & CARE:

Care & cleaning instructions can be found under each product listing & will be included with your order! We recommend gently hand washing our fabric products in warm gentle soapy water (no harsh soaps) or wash on delicate with like colours. Products should be laid flat to dry. Please do not bleach.

We use a waterproofing/stain proof spray to help your new handmade accessory looking new like for longer – when you wash you may wish to re-apply!

Health & Safety:

All our pet accessories are made with the highest quality materials and craftsmanship. Our business will not be held liable for any damage or injury that occurs when using our products.